Support

Need help with Trimbyte? You're in the right place.

Contact
We typically reply within 2–3 business days.

Common questions

Does Trimbyte upload my photos?

No. Trimbyte runs 100% on your iPhone. It has no internet connection and collects no data.

I deleted photos but my storage didn't go down.

iOS keeps deleted items in Photos › Recently Deleted for 30 days as a safety net. Open that album and empty it to reclaim the space immediately. Trimbyte's in-app assistant walks you through this.

What's free vs. paid?

The full scan, the storage map, unlimited Exact-Duplicate cleanup, and deleting items one at a time are always free. The optional one-time "Trimbyte Pro" purchase unlocks bulk deletion in the other categories. There is no subscription.

Why can't Trimbyte clean other apps or "system" storage?

iOS does not allow any app to access another app's data or system files. No app can. Trimbyte only works with your photos, videos, and folders you pick.

How do I restore a purchase or redeem a code?

Settings → License → "Restore Purchase" or "Redeem code".

Reporting a problem

Email the address above with your iPhone model, iOS version, and a short description (and a screenshot if relevant). Trimbyte has no analytics, so your report is the only way we learn about issues — thank you.